Recording not saved | Voters

Recording not saved

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Andriy Bas

It used to work fine before (there were "beesy-recording..." files in downloads folder after I click "Stop recording"). But today 2 of my recordings failed, and no file was saved((( Date: March 2.

Bessy v: 0.0.7.

March 2, 2023

Beesy Official

marked this post as

complete

Rahul Kurup

Hey to debug this issue, could you please answer these:

Are you sure this started to happen suddenly with version 0.0.7?
Approximately how long did the recording went for?
OS and Browser name and version
Would you mind connecting with us over email or some other medium that you'd prefer, so that we can check if its an isolated issue or not?

Andriy Bas

Rahul Kurup: Hello, Rahul. 
Here's a loom video of the issue - https://www.loom.com/share/b62ca04984f84a808983cd77941cd278
The it failed for videos of ~1 min length, and ~40 min length.
My OS: MacOS Ventura Version 13.2.1 (22D68)
Browser: Google Chrome Version 110.0.5481.177 (Official Build) (x86_64)
Yes, I can connect over the email or call to help debug the issue. My email: andriy.bas@sommo.io
feel free to book the call here - https://meetings.hubspot.com/andriy-bas

Beesy Official

Andriy Bas: Thanks for being so supportive !

For now we're reverting Beesy to last version, but we'll reach out to you over mail to fix this issue.

Beesy Official

Andriy Bas: Can you please try now if it works or not ?

Andriy Bas

Beesy Official: I tried now with v0.0.8 - and it works well, as before. Thanks 🙌